How we handle your data.
Last updated: 2026-06-05
What we store
- Your account email, display name, bio (Firebase + Supabase).
- Notes, generated modules, quizzes, flashcards, tutor sessions (Supabase Postgres).
- Uploaded files (Google Cloud Storage, in a per-user folder).
- Payment records (DODO Payments; we don't store card numbers).
- Usage events / credit ledger (Supabase + mirrored to DODO for audit).
Who can see your content
Only you (and our backend acting on your behalf when generating content). Row-level security policies prevent cross-account reads. Crampad staff don't routinely read your notes; engineering may access aggregated logs for debugging only.
AI & training
Generation calls go to Google Gemini APIs (Vertex AI & AI Studio). Google's commitments apply: paid Gemini API content is not used to train Google models. We don't fine-tune any models on your content.
Encryption
- HTTPS everywhere (browser ↔ Crampad ↔ providers).
- Files in GCS encrypted at rest with Google-managed keys.
- Database backups encrypted at rest in Supabase.
- Auth tokens stored only in your browser localStorage (per device).
Your rights
Export your data (email support@crampad.com), delete your account (Profile → Danger Zone), or ask us what we have on you. Soft delete keeps a 30-day grace; immediate delete is irreversible.
Subprocessors
- Google (Gemini, GCS, Cloud TTS, Firebase) — content processing & storage
- Supabase — primary database + auth helpers
- DODO Payments — billing & invoicing
- Mailgun — transactional emails
- Vercel (or self-hosted) — frontend delivery
Compliance
Indian customers see 18% GST on every paid transaction. GST-compliant invoices are issued under KriyaXlabs Pvt. Ltd. We follow RBI subscription rules for Indian-issued cards (48-hour mandate window).
Contact
Privacy concerns: support@crampad.com.